Blue Goose Technology Solutions

Sherrills Ford, NC – December 3, 2009 —The AMS Users Group has announced their endorsement of Blue Goose Technology Solution, Inc.’s blueButler iDR solution , or intelligent call recording software.

Recording phone calls has become an insurance best practice, as the business benefits include training, coaching and quality control; regulatory compliance; dispute resolution and risk management; and security threat assessment. Computerized records management is also a best practice for most agencies, and blue Butler iDR revolutionizes the use of call recording by integrating with the back-office software systems used to manage customer, policy and claim records. This integration makes it as easy to locate the MP3 phone conversation related to the client’s record, as it is to locate a related fax or email message. “By implementing a secure call recording system, agencies can lower their E&O exposure, automate compliance tracking, enhance customer service through better quality control, and book revenue over the phone using audio signatures,” says Keith Aderhold, president of Blue Goose.

“I am excited about the training possibilities blueButler offers agencies,” says Sagitta user Barbara Costa. This product represents next generation technology and closes the E&O gap.” And fellow Sagitta user Jose Rivera commented, “The product is very innovative, and less than half of what a typical call center recording solution costs.”

Blue Goose Technology Solutions, Inc. offers innovative business solutions to the carrier, MGA, and retail agency distribution segment of the insurance industry. For additional information about Blue Goose Technology Solutions, Inc. or to set up an appointment for a demo of the blueBulter iDR solution, contact: Keith Aderhold at 828.478.7381 or via e-mail at kaderhold@bluegoose.us.