Across the industry, insurance companies are seeking ways to streamline every element of their business processes while they maintain premium dollars and pursue new business. Competition is fierce and the demand for growth presents what might seem an impossible scenario—to grow profitability and reduce expenses while increasing customer service. That can only be accomplished with the most advanced and nimble technology solutions.
The structural limitations of old dinosaur legacy systems for underwriting and policy processing have weighed down companies and left them grappling with inflexible data structures, awkward or limited integrations that are difficult to support, and a lack of rules-driven workflows. The only options require expensive customization that is time-consuming, difficult to implement and many times doesn't work. That is until now.
Join Blue Goose Technology Solutions at the Target Markets Program Administrators Association’s 11th Annual TMPAA Summit from October 24-26, 2011 at the Hyatt Regency hotel in Scottsdale, Arizona.
This is one of the best conferences for MGAs to research top technology solutions. Stop by our booth and see why our clients look forward to their implementations!
Sherrills Ford, NC – December 3, 2009 —The AMS Users Group has announced their endorsement of Blue Goose Technology Solution, Inc.’s blueButler iDR solution , or intelligent call recording software.
Recording phone calls has become an insurance best practice, as the business benefits include training, coaching and quality control; regulatory compliance; dispute resolution and risk management; and security threat assessment. Computerized records management is also a best practice for most agencies, and blue Butler iDR revolutionizes the use of call recording by integrating with the back-office software systems used to manage customer, policy and claim records. This integration makes it as easy to locate the MP3 phone conversation related to the client’s record, as it is to locate a related fax or email message. “By implementing a secure call recording system, agencies can lower their E&O exposure, automate compliance tracking, enhance customer service through better quality control, and book revenue over the phone using audio signatures,” says Keith Aderhold, president of Blue Goose.
“I am excited about the training possibilities blueButler offers agencies,” says Sagitta user Barbara Costa. This product represents next generation technology and closes the E&O gap.” And fellow Sagitta user Jose Rivera commented, “The product is very innovative, and less than half of what a typical call center recording solution costs.”
Blue Goose Technology Solutions, Inc. offers innovative business solutions to the carrier, MGA, and retail agency distribution segment of the insurance industry. For additional information about Blue Goose Technology Solutions, Inc. or to set up an appointment for a demo of the blueBulter iDR solution, contact: Keith Aderhold at 828.478.7381 or via e-mail at kaderhold@bluegoose.us.
Sherrills Ford, NC – September 25, 2007 – Bouchard Insurance, the 75th largest broker in the U.S., as reported by Business Insurance Magazine, has chosen Blue Goose Technology Solutions, Inc. for their document and enterprise content management (ECM) needs. As part of their initiative to procure a sophisticated method for not only document management, but overall content management and versioning control, Bouchard researched over 30 insurance industry providers and determined Blue Goose to be the most flexible and customizable.
“With Blue Goose Technology Solutions, we did not see any limitations, only potential,” said Cathy Chafin, vice president of Information Technology for Bouchard.
Bouchard’s internal selection process began with face-to-face meetings at events, phone calls, and the submission of quotes from the over 30 vendors held for consideration. An executive committee was formed to spearhead the selection and employees were polled for their input on needs and concerns. The search was narrowed down to four vendors who were sent an RFP. Vendors were then invited to conduct a two-day demonstration where department representatives would rate them on a point system. Results were then tallied to determine the provider who most closely matched the needs of the agency overall. Blue Goose garnered the highest score.
Blue Goose met and exceeded not only their need requirements but also met many items on their wish list. “When we considered our overall objectives beyond document management, such as client Web portal, Google-like search capability, willing customization, the latest technology, and e-mail management, Blue Goose was by far the obvious choice,” said executive committee member Nancy Sheinberg.
“We were determined to include everyone, take the time needed and ask the tough questions, said Chafin. “By doing this, I believe with Blue Goose we’ve found the best solution both for our company and clients for today and in the future.”
For additional information about Blue Goose Technology Solutions, Inc. or to set up an appointment for a demo, contact: Keith Aderhold at 828.478.7381 or via e-mail at kaderhold@bluegoose.us.